Terms of Service

These Terms of Service (“Terms”) govern your use of palmstreetweb.com and the services provided by Palm Street Web (“we,” “us,” “our”). By using our site or services, you agree to these Terms.

1. Services

Palm Street Web provides web design, search engine optimization (SEO), online advertising management, and related digital services for small businesses. Specific service deliverables, pricing, and timelines are defined in individual client agreements.

2. Use of Our Website

You agree to use our website lawfully and not to:

• Attempt to gain unauthorized access to any part of the site
• Transmit viruses, malware, or other harmful code
• Use the site to harass, defame, or harm others
• Scrape or copy site content without permission

3. SMS Messaging Terms

Palm Street Web sends SMS messages to users who explicitly opt in via our contact form. For complete SMS messaging terms — including opt-in mechanics, message types, frequency, opt-out instructions, and carrier disclaimers — see our SMS Terms page.

4. Intellectual Property

All content on palmstreetweb.com — including text, graphics, logos, code, and design — is the property of Palm Street Web and protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works without our written permission.

For client work, intellectual property ownership is governed by the individual client agreement.

5. Client Work and Payment

Specific terms for client engagements (scope, payment, ownership, revisions, cancellation) are governed by separate written agreements between Palm Street Web and the client. These Terms supplement, but do not replace, those agreements.

6. Disclaimers

Our website and services are provided “as is” without warranties of any kind, express or implied. We do not warrant that the site will be error-free, uninterrupted, or free of viruses. We do not guarantee specific business outcomes from web design, SEO, or advertising services — results depend on many factors outside our control.

7. Limitation of Liability

To the fullest extent permitted by law, Palm Street Web shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our site or services. Our total liability for any claim shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

8. Indemnification

You agree to indemnify and hold Palm Street Web harmless from any claims, damages, or expenses arising from your violation of these Terms or your misuse of our services.

9. Termination

We reserve the right to suspend or terminate your access to our website at any time, for any reason, without notice.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any disputes shall be resolved in the state or federal courts located in San Luis Obispo County, California.

11. Changes to These Terms

We may update these Terms at any time. The updated version will be posted on this page with a revised Effective Date. Your continued use of the site constitutes acceptance of the updated Terms.

12. Contact

Palm Street Web
Email: info@palmstreetweb.com
San Luis Obispo, California, USA